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Health and safety

Health and Fitness Disclaimer and Health Data Policy

Legal information for the DASH website, platform, programmes, client sign-up flow, and related services.

Effective 22 June 2026 DARING AUTHENTIC SUCCESSFUL HEALTHY
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No medical advice

DASH is a fitness and digital platform service. The website, Platform, classes, programmes, challenges, content, statistics and communications are provided for general fitness, wellbeing, administrative and informational purposes only.

DASH does not provide medical advice, diagnosis, treatment, rehabilitation, physiotherapy, psychology, dietetic, emergency medical or other regulated healthcare services unless expressly stated and provided by an appropriately registered professional.

User responsibility

A user must consult a doctor or qualified healthcare professional before starting or changing an exercise programme if the user has a medical condition, injury, disability, pregnancy, history of cardiac symptoms, dizziness, fainting, pain, shortness of breath, recent illness or surgery, or any uncertainty about whether exercise is safe.

A user must exercise within their personal capacity and stop immediately if they experience pain, dizziness, faintness, chest discomfort, shortness of breath, unusual symptoms or any concern.

Assumption of inherent fitness risk

Fitness activities may involve strenuous physical activity and inherent risk. By participating, the user acknowledges that injuries and health events can occur even where reasonable care is taken.

Nothing in this disclaimer limits any legal right that cannot be limited under South African law.

Accuracy of health information

The user must provide accurate and complete health, injury, emergency-contact and fitness information requested by DASH, a club or instructor. DASH, clubs and instructors may rely on information supplied by the user when administering services and safety measures.

Health-data processing

Health, injury, biometric, fitness, body measurement, progress photo or similar information may constitute special personal information under POPIA. DASH will process such information only where permitted by law, including where the user consents or where processing is necessary for a lawful purpose disclosed in the Privacy Policy.

DASH will not collect health information that is not reasonably necessary for a disclosed purpose. Health information should be access-controlled and shared only with clubs, instructors, emergency contacts or service providers where necessary and lawful.

Emergency situations

If a user appears to be injured, ill, at risk or in need of urgent assistance, DASH, a club or instructor may use or disclose relevant information to obtain emergency assistance, contact an emergency contact, protect the user's vital interests or comply with law.

Third-party instructors and clubs

Participating clubs and instructors may impose their own health and safety requirements. Users must comply with those requirements and must disclose relevant safety information directly to the club or instructor where required.

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